I'm so glad you posted this. It's a worthy thought topic. I have to admit that there are two things in life that will raise my BP to a silly high level; one is when I can't find something, and two is any kind of tech glitch. I have taught myself to dial back the reactionary anger and frustration response considerably, and remind myself; 1) I'm pretty good about backups, and 2) I have a great IT group who have helped me since I started my own business about 20 years ago. They are pricey, but excellent and well worth it. Sometimes we just need to dial for help. And breathe. I have to remind myself to breathe.
I used to take it personally. It was a deadly response. I'd think, either I made an error or I was foolish to have skipped backups. Now, I step away from my desk and walk around the outside of our tiny house just so I can clear my head and think through my options. I've come a long way, baby.
Money. I know, that sounds elitist, but when I lost my client's files with no backup and NO WAY to get them back except a clean room Hail Mary hope.....having the money saved up to actually be able to do it was a great comfort. This was a small business, with like 2 clients, so I wasn't rolling in dough. It was my personal savings, but the result was: the clean room was able to restore my files onto a new disk (the original had been destroyed by an electrical surge) and the client never even knew what had happened.
I still keep that old, burnt-up drive in my office as a reminder to make sure my files are backed up. To save the $2,000 it cost me to get them back.
Yeah, that's the thing. I AM a "tech folk" and still screwed up. But that kind of tech is not something I actually do. Clean room operations are extremely risky but at that point I had nothing to lose.
Thanks for making me laugh out loud! I will share that with him!
I'm so glad you posted this. It's a worthy thought topic. I have to admit that there are two things in life that will raise my BP to a silly high level; one is when I can't find something, and two is any kind of tech glitch. I have taught myself to dial back the reactionary anger and frustration response considerably, and remind myself; 1) I'm pretty good about backups, and 2) I have a great IT group who have helped me since I started my own business about 20 years ago. They are pricey, but excellent and well worth it. Sometimes we just need to dial for help. And breathe. I have to remind myself to breathe.
My son is an IT whiz and I text him and he usually helps me fix it!
Susan ... could we have his number? ;-)
Unfortunately, I think his service is li tied to his mom!
He could have a LOT of moms if he wanted. ;-)
Great advice, Anita!
I used to take it personally. It was a deadly response. I'd think, either I made an error or I was foolish to have skipped backups. Now, I step away from my desk and walk around the outside of our tiny house just so I can clear my head and think through my options. I've come a long way, baby.
That is coming a long way! Good advice, and good job.
Money. I know, that sounds elitist, but when I lost my client's files with no backup and NO WAY to get them back except a clean room Hail Mary hope.....having the money saved up to actually be able to do it was a great comfort. This was a small business, with like 2 clients, so I wasn't rolling in dough. It was my personal savings, but the result was: the clean room was able to restore my files onto a new disk (the original had been destroyed by an electrical surge) and the client never even knew what had happened.
I still keep that old, burnt-up drive in my office as a reminder to make sure my files are backed up. To save the $2,000 it cost me to get them back.
Thanks! What would we do without the tech folks? Even if they do cost $$$.
Yeah, that's the thing. I AM a "tech folk" and still screwed up. But that kind of tech is not something I actually do. Clean room operations are extremely risky but at that point I had nothing to lose.